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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Nelson

December 3, 2025

5  out of  5
rating by Michelle Nelson
"Alisha was a dream while me dealing with the purchase of a new car. I spoke with her several times with questions and she was patient and helpful. I’ve had insurance with SF for many years and she reminded me with her attention to my account of why I stay with them."
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Jaliyah Bones

December 3, 2025

5  out of  5
rating by Jaliyah Bones
"Truly wonderful people who helped me in a fast effective way especially Christian Jaime’s. They were able to do the title bond that I was struggling to do."
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Carlos E. Vides Hernandez

December 1, 2025

5  out of  5
rating by Carlos E. Vides Hernandez
"Sharon is very helpful and knowledgeable"
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Angelica Suarez

November 24, 2025

5  out of  5
rating by Angelica Suarez
"I just moved from another state and I was looking for a new insurance. I call and I spoke with David Sandoval he help me to see my best options for what I was looking."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kemuel Browne

November 14, 2025

5  out of  5
rating by Kemuel Browne
"Christian was super helpful and helped me get everything up to date"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jan Chastain

November 5, 2025

5  out of  5
rating by Jan Chastain
"My phone call with Christian Jaimes this morning was most beneficial to me. He explained the merging of my policies so clearly even I could understand. He was also able to find some discounts for my and my daughter’s policies. Now, who doesn’t like those. Christian was very pleasant, professional, and caring."
We responded:
"Thank you for reviewing our State Farm office! We’re so happy to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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tony flack

November 5, 2025

5  out of  5
rating by tony flack
"I have worked with Stephen several times on very important Auto & Home insurance matters. His service level is impeccable. Always very prompt and attentive to our needs. I highly recommend working with Stephen and this agency. Stephen has Awesome service quality!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Charmaine

October 16, 2025

5  out of  5
rating by Charmaine
"Christian answered all my questions and kept me informed about discounts available."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Vicki Reece

October 15, 2025

5  out of  5
rating by Vicki Reece
"Lauren, It was a pleasure speaking with you about our auto insurance and your prompt, detailed quotes we received on our three family cars. This estimate included slightly more coverage than our current coverage which is very attractive in considering switching to State Farm. I want to thank Lauren Keller for her expertise with comparisons in costs vs. coverages. Thank you, again, for recommending quality insurance at affordable prices. Vicki & Jerry Reece"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sonya Davis

October 7, 2025

5  out of  5
rating by Sonya Davis
"I have been a client under this branch for over 15 years, maintaining home and vehicle policies. Recently, I had an urgent inquiry and Sherri Villani Santiago provided prompt assistance, directing me to the relevant department without unnecessary transfers. Last Monday, Sherri facilitated the setup of another policy for a handicap vehicle, making the process effortless and stress-free. Despite my repeated calls with questions, Sherri remained courteous and never made me feel like a nuisance. Thank you for your help, Sherri. This office has consistently provided me with exceptional service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rohit Chakraborty

October 3, 2025

5  out of  5
rating by Rohit Chakraborty
"Always a pleasure working with State Farm — they’re incredibly responsive and always ready to help. A special shout-out to Sherry!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Takuso 122

October 2, 2025

5  out of  5
rating by Takuso 122
"Christian James the best"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chae Life

October 2, 2025

1  out of  5
rating by Chae Life
"Very rude and gets angry and hangs up on you for not wanting to use State Farm insurance. I told the guy I had a bad experience with State Farm he says I’m not being smart he can save me 300 bucks a month and hangs up when I declined again. Sean please hire better people."
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Katrice Broadwater

September 15, 2025

5  out of  5
rating by Katrice Broadwater
"Mr. Perren was very professional and knowledgeable. He answered all my questions and was very helpful in my decision making. The process was stress free and the prices are very affordable compared to what I've been paying for insurance. Thank you again Mr. Perren!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marisol Munet

August 28, 2025

5  out of  5
rating by Marisol Munet
"It was a very pleasant experience. Lauren Keller is a very professional lady. She made sure to explained everything to me. Gave me alternative to choose and help me with a lot of patience (I’m a senior) to find the right coverage. After days looking for a new company I’m so relieved and happy I found her!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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diane marshall

August 15, 2025

3  out of  5
rating by diane marshall
"The associate are nice people, I have a problem with the different quotes I received after I committed to State Farm."
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Douglas F

July 31, 2025

5  out of  5
rating by Douglas F
"It was great to work with Stephen Lukens. He worked with me, answered all my questions, and provided a quote that saves me over $200 a month in premiums, for better coverage."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jem H

July 19, 2025

5  out of  5
rating by Jem H
"Christian helped me out so much, he’s truly the best. He answered all of my questions and explained everything thoroughly! He was so polite and patient with me every step of the way. Thank you so much!! :)"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Blane Legant

July 13, 2025

5  out of  5
rating by Blane Legant
"While I was already open to switching to another insurance company, the service and professionalism James McCahill provided on the phone made me confident I was making the right choice. He helped me set up coverage for both my new car and vintage RV, taking the time and care to explain every detail I had a question about. After the surprisingly painless process, I ended up with better coverage than I had at a lower rate. After this great experience, I ended up getting my renter's insurance through them as well—also with better coverage at a lower rate than what was offered with my apartment complex's affiliated company."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Morgan Lukens

June 30, 2025

5  out of  5
rating by Morgan Lukens
"Stephen did an amazing job helping me!"
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Caleb Lacroix

June 30, 2025

5  out of  5
rating by Caleb Lacroix
"Thank you Liliana for help my mom get great coverage on her new car.Absolutely great to work with very nice and respectful"
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Zee Dotson

June 30, 2025

5  out of  5
rating by Zee Dotson
"5 stars isn't enough! My agent, James, has been a total lifesaver, always on top of things and super responsive. Insurance stuff can be super overwhelming, but he breaks it down in a way that makes total sense. Highly recommend him to anyone looking for top-notch service and expertise. Thanks, James - you're the best!"
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Angelica Ferrer

June 30, 2025

5  out of  5
rating by Angelica Ferrer
"I've been looking for a new insurance company, and I was very satisfied with the information and benefits they offered. Above all, David Sandoval inspired me with great confidence. He was able to answer every one of my questions."
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Lisa Brodersen

June 26, 2025

5  out of  5
rating by Lisa Brodersen
"I had the pleasure of working with Lauren Keller and she set us up with homeowners and auto coverage. Lauren was able to get us a tremendous savings over what we were paying with another company. She is pleasant and very easy to work with. She will work very hard for you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Javier Diaz

Javier Diaz

June 19, 2025

5  out of  5
rating by Javier Diaz
"I would like to take a moment to sincerely commend Duane Kruse, Account Manager at the Perren State Farm Agency, for the exceptional level of service he provided during a recent and very challenging situation. From the beginning of our interaction, Duane displayed a level of professionalism, patience, and dedication that is truly rare in today’s customer service environment. I had an issue involving a past-due bill that needed to be resolved in order to reinstate my policy. What could have been a stressful and overwhelming experience was made manageable thanks to Duane’s unwavering commitment to helping me through every step of the process. We were on the phone for several hours, and not once did Duane rush the call or show any sign of frustration. He remained calm, courteous, and focused on finding a solution. He explained everything thoroughly, answered all of my questions, and worked with me step-by-step to ensure the payment was processed correctly and the policy was reinstated without delay. His persistence and positive attitude never wavered, even when there were complications along the way. It’s clear that Duane truly cares about his clients and takes pride in delivering outstanding service. His support went above and beyond what I expected, and I am incredibly grateful for his help. Because of his efforts, I was able to resolve my issue and continue my coverage without interruption. If you’re looking for someone who is knowledgeable, dependable, and genuinely invested in helping clients, I cannot recommend Duane Kruse highly enough. He is an asset to the Perren State Farm Agency and a shining example of what excellent customer service should look like. Thank you again, Duane, for your help and your perseverance. I truly appreciate everything you did for me."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"